Not all businesses have the luxury of engaging one dedicated social media expert to keep the wheels turning on a daily basis. But whether it’s one or ten people looking after your social media accounts, it is crucial your organisation has carefully crafted protocols in place to ensure all communication coming from the business is consistent, on message and speaking the same language.

Social Media Protocols

Know how to deal with controversial comments on your Facebook page and what conduct is appropriate during a crisis. Avoid a potential social media disaster by ensuring your team is singing from the same hymn book.

We develop tailored social media protocols informed by current industry standards for use within your unique organisation.